CT OHS SIM Conducts Patient Experience Survey to Improve Primary Care
Connecticut patients from across the state will be asked to share their experiences with the healthcare system as part of a new survey. The survey will focus on patients who have received care through a Federally-Qualified Health Center or an Advanced Network, a medical group that is partnering with a payer, such as a health plan.
Patients’ responses will help evaluate the impact of recent State Innovation Model (SIM) efforts to enhance the primary care experience. The data also will assist health plans in rewarding performance under shared savings contracts and be shared through a public scorecard.
Part of the Office of Health Strategy, the SIM is working with UCONN and the Yale School of Public Health to conduct the survey. A sample of patients from provider groups throughout the state, including each Advanced Network and Federally Qualified Health Center, will be contacted by e-mail, mail, or telephone to answer questions about their care experiences.
Hearing patients’ input will help guide the OHS-SIM and primary care teams as they continue to transform primary care in ways that improve health and care quality, spend dollars more wisely and achieve health equity. All patient responses are confidential.
For questions or more information, please contact Stephanie Burnham of the Office of Health Strategy by phone at (860) 331-2474 or by email at email@example.com
New Medicare Card Project – Important Updates
CMS has started mailing newly-designed Medicare Cards with the new Medicare Beneficiary Identifier (MBI) or Medicare Number. All providers systems need to be able to accept the new MBIs. Check cms.gov/newcard often for the most up-to-date information.