CSMS-IPA: Staff Biographies


Neysa Guerino
Executive Director

Neysa, new to the IPA in January 2013, has extensive experience in nonprofit management and grant administration.  She has overseen the development and implementation of federal and state programs related to keeping older adults and individuals with disabilities in the community through support services including care management, respite services and care transitions.   Neysa is committed to person-centered and coordinated care.

“I look forward to building strong partnerships with our physician practices and healthcare partners to positively impact the delivery of care and improve health outcomes."


Edna M. Wells
Director of Operations

Edna brings experience in health care management with a concentration in network development, health plan operations and provider engagement. She works to align providers and payers across populations with technologies, processes, and information to achieve high-quality, cost-effective health care. She negotiates value-based contracts and manages relationships with insurers/payers and physician-driven integrated delivery models. Edna has an in-depth knowledge of the Connecticut payer market, especially Commercial and Medicare Advantage plans with a concentration on value based incentives. Edna has been instrumental in helping physician practices adapt to value-based contracting opportunities in efforts to achieve the Triple Aim.

“I enjoy engaging physicians in business opportunities and leadership roles. Physicians who inspire others and embrace change will be prepared for the future of healthcare and will positively impact all healthcare stakeholders."



Alison Zebendon
Operations Manager

Alison joined CSMS-IPA in May of 2016.  She received a Master of Science in Healthcare Informatics and a Bachelor of Science in Health Management & Policy. Alison has worked in various healthcare environments including behavioral health, home healthcare, and hospital administration.  Alison is excited to be a part of the IPA, and looks forward to supporting our efforts in driving providers and practices towards achieving the best quality of care possible.


Kathy Carlson
Physician Network Specialist

Kathy recently joined the CSMS-IPA staff as Physician Network Specialist. In her role she will support all functions of the CSMS-IPA clinical team. Her primary responsibility is to engage physician offices around patient management with emphasis on clinical initiatives and best practices. She will also provide health plan payer and third party vendor coordination. Kathy’s career includes positions in practice management, patient outreach coordination and management of the hospitalist program at a community hospital. In these roles she served as the patient liaison, conducted quality auditing and lead the implementation of a Health Information Exchange for a community hospital system and it’s community providers. Her experiences align with helping our members achieve the Triple Aim.

“I'm happy to be working with an organization who’s main objective is keeping physicians practices independent.”

Pattie Mastriano
Outreach & Administrative

Pattie has twenty eight years combined service with the CSMS-IPA and the Connecticut State Medical Society (CSMS). Pattie’s knowledge of the organizations and physician network lends to her ability to be a resource for the IPA physicians and liaison between the varieties of organizations in the health care market place. Pattie enjoys applying her organizational skills to support CSMS-IPA physicians and management in planning various organizational events in a statewide capacity. In addition, Pattie is responsible for corporate office functions including accounts receivable and payable and legal document coordination.

"I enjoy the many professional relationships that I have built over the years working for the physicians within the state."


Cindy Agosto
Network Coordinator

Cindy has been in the administrative field of health care for sixteen years. For three years she was in the marketing and sales area. Cindy has been with the CSMS-IPA for the past thirteen years, where she provides support to IPA physicians and their practices in key areas related to documentation and program requirements. She also triages calls to be sure they are directed to the appropriate department and that responses are made in a timely manner. 

"With my extensive administrative background I have a proven track record of driving departmental performance."

Evens Borno
Database Coordinator

Evens is a motivated and organized IT professional with experience in analyzing, designing, and implementing business process improvements. He has an Associate of Science degree in Information Technology and a Certification in Web development. Evens is committed to providing impeccable customer service and through his acquired expertise of IT functions and processes delivers timely support to the analysis team. During his tenure with CSMS-IPA as the Database Coordinator, he has developed his knowledge of healthcare delivery and utilizes that information as a frame of reference for all of his work.

The Connecticut State Medical Society - IPA (CSMS-IPA) is the largest and only statewide IPA in Connecticut and one of the largest in the nation. The CSMS-IPA is comprised of approximately 7,000 physician members. The CSMS-IPA is governed by a 27-member physician Board of Directors.



Corporate Office
127 Washington Avenue
East Building, 3rd Floor
North Haven, CT 06473
Phone: (203) 562-7228
Fax: (203) 624-6665

Operations Office
6 Corporate Drive, Suite 430
Shelton, CT 06484
Phone (203) 225-1291
Fax (203) 925-2652
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